Customer information
Returns
Our detailed returns and refunds information is being reviewed before the store opens.
Information in preparation. This page is not yet a returns policy and does not change any applicable consumer rights.
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Contact us before ordering.
For a question about an existing order or a planned purchase, contact customer care with your order number where available. We will provide the current information relevant to your request.
Being confirmed
- Cancellation and withdrawal process
- Return eligibility, timing and return-shipping arrangements
- Damaged or faulty item process
- Refund method, timing and customer communications