Returns

Customer information

Returns

Our detailed returns and refunds information is being reviewed before the store opens.

Information in preparation. This page is not yet a returns policy and does not change any applicable consumer rights.

Need help now?

Contact us before ordering.

For a question about an existing order or a planned purchase, contact customer care with your order number where available. We will provide the current information relevant to your request.

Being confirmed

  • Cancellation and withdrawal process
  • Return eligibility, timing and return-shipping arrangements
  • Damaged or faulty item process
  • Refund method, timing and customer communications